Too often we measure Operational Efficiency in the name of Operational Effectiveness. The two are different and if we really want to drive competitiveness we must be clear as to how we will differentiate these two. Key dimensions of the competitive landscape need to be truly understood and have a clear plan to drive our ability to compete.  It is essential that leadership understands and engages with SIOP because an effective SIOP process will absolutely deliver improvements in key areas such as: customers service, productivity and, in the final analysis, profit, which has high levels of cash conversion.

Experience

From customer service to sales effectiveness to supply chain we have the expertise and experience to deliver real improvements in Operational Effectiveness. We have a range of diagnostic tools that will help build a much more effective cross-functional team and resulting performance. Over many years David has led a team where the core of the performance improvement and indeed competitive advantage was derived from much improved Operational Effectiveness.